Question 1

Are the Beams and shelves made from solid oak?

Accepted Answer

Yes, all of our oak products are handcrafted from Air Dried solid oak or Kiln Dried Oak.

Question 2

Can you cut my oak beam to any length?

Accepted Answer

Absolutely! We know every fireplace is unique, so our oak fireplace beams are made to order and can be cut to any length you need. We don't stock pre-made beams or sell 'off the shelf' mantels.

Question 3

Are the floating mantel fittings included?

Accepted Answer

All of our oak beams for sale are provided with our concealed pin fittings which have been pre drilled into the mantel. With our oak shelves you have a choice of fittings. We provide either our concealed floating shelf pins which have been pre drilled into the shelf. The second option is our shelf brackets which come in a selection of styles from tradition to contemporary.

Question 4

Can I Mount an Oak Beam on a stud wall?

Accepted Answer

Most people would think that you could never hang a heavy oak beam on a stud wall. They would be wrong! We have our Stud wall mounting pins to solve this problem. They are easy to fit and gives you a greater choice  of larger oak beams.

Question 5

Can I choose the height and depth of my oak beam?

Accepted Answer

Yes, you can! We offer standard sizes like 4x4, 5x4, 5x5, and 6x4. The first number is the height (or 'face') of the beam, and the second is the depth from the wall. If you need a custom size, just get in touch—we're happy to help!

Question 6

Can you colour match to my furniture?

Accepted Answer

We can advise which of our available colours would best match your furniture or flooring. Whether you live in a modern home in Cheshire or a country cottage in North Wales we have a peice of Oak perfect for your home! Please get in touch or email a picture of the colour you have in mind.

Question 7

How long will my order take to make and get delivered?

Accepted Answer

We advise that orders can take between 7-14 days from payment to despatch. We use TNT 24hr and Parcelforce 24. You shall recieve the tracking information upon dispatch of your order.

Question 8

Can I arrange a delivery time?

Accepted Answer

Unfortunately neither delivery companies offer a delivery window however you will recieve tracking information.

Question 9

What is your return policy?

Accepted Answer

We accept returns and refunds on all standard sizes. For custom orders, returns are at our discretion. Please contact us for more details.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, cheques, PayPal, and BACCS.

Question 11

Do you have any samples?

Accepted Answer

We do not provide samples however please take a look at our gallery of oak pictures to see lots of variety of colour, length and size.

Question 12

Do you have a shop?

Accepted Answer

No, We are a small family business based in Llandudno. Working out of our workshop, we create high quality Solid Oak Beam products at competative prices. We keep our overheads down and work on a word of mouth basis making sure our customers always get the best deal.

SOLID OAK BEAMS

Traditional Oak Beam

What Our Clients Are Saying

Country and Coast didn’t just create a mantel for our home—they crafted a centerpiece that brings warmth and charm to our space.

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